Thursday, June 12, 2008

How to Communicate Effectively in an Argument

So recently I got in a quarrel with a co-worker because he wanted to put big signs(10"x14") like this:



on ALL the office doors at one of our locations. I told him that I thought that would look bad and unprofessional. He disagreed.

I tried not to get upset... I tried not to get angry... I tried to use some effective communication skills I once learned. In an argument you should use the word feel to explain yourself. For example you should say something like, "I feel _____ when you _____" This way the other person knows where you are coming from and doesn't get as offended.

So I said, "I feel like you're an IDIOT and I feel like you have bad taste."

No just kidding. I wish I had though. I actually said, "I feel like you aren't respecting me and I feel like you aren't listening to me." As a result he apologized. Who knew that talking about your feelings could get you anywhere.

No comments: